Terms & Conditions

Article 1 - Object
The present Conditions of sale have as object the purchase of products and / or services carried out remotely by means of a telematic network on the site, belonging to Gruppo A.R. Srl Each purchase transaction will be governed by the provisions of Legislative Decree of 22 May 1999 n. 185 and by Legislative Decree n. 196/03 "Code regarding the protection of personal data", which governs the processing of personal data, also held abroad, carried out by anyone who is resident or based in Italy.

Article 2 - Acceptance of the general sales conditions
The Customer, with the electronic transmission of his purchase order, declares to have read, the conditions of sale, the proposed payment methods and the whole purchase procedure.

Article 3 - Purchase methods and prices
Before confirming the purchase, the total cost of the order will be summarized to the Customer, and he will have the possibility to modify in whole or in part, or to cancel this order completely. Product prices are clearly indicated on the website and include VAT. The shipping price must be added to the product price, the amount of which may vary depending on the requested delivery method and / or the total order amount. In the event that the product is not available, you will be informed by e-mail. A.R. Group Srl reserves the right to change the prices indicated on the website without notice.

Article 4 - Shipping and payments
The shipping methods are visible on the "Shipping" page in the Customer Service section. The times indicated for the terms of delivery are purely indicative and are in no way binding for Gruppo A.R. Srl The payment methods are shown on the "Payments" page in the Customer Service section.

Article 5 - Delivery
As required by the laws governing trade, all shipments are accompanied by an official invoice stating the value of the individual items in Euro.

It is the responsibility of the recipient to check the products upon delivery and possibly raise the reservations and complaints that appear to be justified, including the possibility of refusing the package if it has been opened or shows obvious signs of deterioration. Any complaints must be addressed to Gruppo A.R. Srl at Via Giuseppe Ferrari 19/21, 00195 Rome or via email to

 Article 6 - Right of Withdrawal
In respect of Legislative Decree n. 206/2005 our Customers defined by the decree itself "consumers" have the right of withdrawal within 14 days of receipt of the goods, if the sending of the goods to be replaced is not performed within this period, Gruppo A.R. Srl can refuse the return at its complete discretion. The withdrawal must be communicated by fax or email. Within 14 working days, the customer must return the goods intact and in the original packaging, Gruppo A.R. Srl reserves the right to check and evaluate the product conditions of the product, establishing any additional costs for the resale of returned products. The cost of the purchased goods will be returned in full, while the shipping costs are charged to the customer, refund is made on the same payment method used for the initial transaction.

Items without an identification tag and / or certificate of authenticity, that have been damaged or have been worn,, washed or altered in any way will not be refunded.

The deadline for repayment is 30 days.

Normally the goods are collected from the customer by our express courier or will have to be sent to:
Veltroni Uomo
Via Giuseppe Ferrari, 19/21
00195 Rome (RM)

Article 7 - Privacy Protection
The conditions for data processing are visible on the "processing of personal data" page in the Customer Care section

Article 8 - Current legislation and jurisdiction
These Conditions of Sale may be modified by Gruppo A.R. Srl without notice and will be valid from the date of publication on the website It is understood that these Terms of Sale are in any case subject to Italian law and all disputes will be the exclusive jurisdiction of the Court of Rome.

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